My last bill was received on November 15,2012. That is two moths of no bill received.
My electricity is off now due to late payment. I spoke with my mail lady and she informed me that all of January 2013 bills from Ambit Energy was put in the mail box yesterday. I opened my mail box infront of her and there was no bill. I have tried calling numerous times (4 or 5) in the last few weeks trying to figure out why my bill never got mailed and have been on hold for 1 and a half hours each time.
Each time i hung up because my phone was dead from being on hold. I called my consultant Kevin Cochran and he said word for word "well what do you want me to do about it?" and hung up and ignored my next 2 phone calls. I have called 7 times today alone eith a totalling of 3 hours on hold with no success.
I am LIVID and recommend no ine even thinks to try Ambit Energy. This is nonsence and ridiculous.
Product or Service Mentioned: Ambit Energy Customer Care.
Monetary Loss: $500.