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1.6

You will be on hold for 1-2 hours if you have a billing problem. Even if you are trying to renew with them expect the same wait period.

They only have one 800 number you can call. Was also charged some mysterious 199.00 Early cancellation fee when I did not early terminate. I dont know if I will ever work this out with them. On my second hour being on hold.

I can promise I dam shure will change when my contract really does expire. Also if you go to the person that signed you up on this crap they cant do a dam thing for you. Tell you to call the 800 number and camp out all day.

Night Etc. DO NOT USE AMBIT ENERGY !!

Reason of review: Poor customer service.

Preferred solution: Please Answer The Customer Care Phone !! .

Ambit Energy Cons: Being on hold two hours and counting.

Location: 6729 Historic View, Dallas, TX 75236, USA

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Yes. I am typing this and have been on hold for 34 minutes so far. Horrible service.

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