Complete scam company. This is their M.O. Get on a low plan, if you fail to renew it no notice, no warning, no anything, they will just up your rate from 7cents per kw hour to 17cents per kilowatt hour. My husband just died and I have been so overwhelmed with grief and...Read more
How low can a company get? Not only have you guys blown up my phone, email, apartment complex (which I no longer live at as it was devastated by Hurricane Harvey, which you know), your customer service representatives have LITERALLY ARGUED WITH ME ON THE PHONE when I...Read more
I am like many other people on here that forgot to renew with a lower rate. I told a representative, "Why don't you just automatically lock us in at a lower rate? What customer would ever want a higher rate?" She said, "That is against our policy." So, I would not use...Read more
I didn't like
- High prices
Ambit Energy - Points.... Please
Point program is nothing just a waist of time worth nothing. The oints do not make any difference in the price. Just a scam ambit should be ashamed
Ambit Energy scam
Ambit energy is a SCAM! When contract ends, they double, almost triple natural gas rates. They are preying on consumers hoping you don't notice for several months. Do not sign up for this!!
Ambit Energy - Terrible horrible custumer service
No respect for custumer, you are just a client#!
Ambit Energy Customer Care Review
Ive been a customer of Ambit energy for 3 years and constantly compare rates on ESCO. My rate with Ambit has always been less. I am very close to earning my free energy credit because i referred a few friends. There customer service has always been courteous and helpful.
Don’t understand all the whiners. Went to Gatlinburg TN last year. Had to pay the local motel taxes (always mentioned up front) and I had to put a $50 deposit down in advance which I got back upon returning home. Very nice resort we stayed at for the 3 days/ 2 nights...Read more
became Ambit costumer years ago and I was not notified to renew my agreement with them. The price for energy went skyrocketing. I got very upset and decided to live Ambit and not to pay this bill. Called them saying I should be notified about the price change . I don't...Read more
I didn't like
- Price changed without notice
I applied for service on April 6, 2017, with Ambit energy and was told I had to have a deposit to activate my service. April 7, 2017 I was sent a letter from Ambit Energy confirming they accessed my credit score per Equifax. By the second week in April, I called Ambit...Read more
I didn't like
- Verification processs with a third-party
Rates are cheaper by at least 5% in Indiana and service has been fine. Apparently the whiners don't know how to read their mail. Nothing new in America- blame others for your own self-inflicted pain. The one complainer did not even know how to spell the word...Read more
has anyone here taken the rewards trip to the Dominican republic ? was it worth it? tips and tricks to smooth booking? We have frequent flyer miles so we have free airfare. wondering what the name of the hotel is that they usually book there as well. ALso how far in...Read more
I just wanted to say that if you follow the directions you can save too. I have been with Ambit for 3 years and each year when I get me renewal notice I contact the company and tell them I want to stay on the guaranteed savings plan and that's where I remain. I have...Read more
Ambit Energy SUCKS!! Ambit says they sent us a renewal letter, which we never received. No follow-up letters and there were no calls to us. Nothing from the company and nothing from the rep who signed us up. And since we didn't sign up for renewal, they jacked up or...Read more
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