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I made just one payment for a month of October which includes electronic payment fee which was around 79$ and after few days I was charged 2.50$ extra which was electronic fee and after reviewing my bank statement it showed me that I was charged twice. So I talked to...
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1.0
#1396543
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I booked my weekend getaway way in advance and had to wait 30 days before I would here from them again! I got an email saying that all of their hotels were book in Atlanta! That was a lie because I called around different hotels in Atlanta and there was plenty of...
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#1395091
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I have been an Ambit Energy customer for over a year. It's amazing how much I have personally saved - just in the KWH rate. They have been an excellent find for my needs. And I have thanked my friend for sharing this with me. I don't know what everyone is complaining...
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#1388545
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You will be on hold for 1-2 hours if you have a billing problem. Even if you are trying to renew with them expect the same wait period. They only have one 800 number you can call. Was also charged some mysterious 199.00 Early cancellation fee when I did not early...
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1.5
I didn't like
  • Being on hold two hours and counting
#1346380
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Ambit Energy - Free nights

Ambit Energy - Free nights
Ambit Energy - Free nights
Ambit Energy - Free nights
Ambit Energy - Free nights
Ambit Energy - Free nights
Free nights no deposit and get free energy saving products or out 50$ gift card we can help with water electricity and gas give me a call 346-321-1127
#1332800
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Worst customer service company. Stay away form them. I saved been a customer for many years and never had to call them until today. Bad experience. Never again. Will change energy company as soon as possible.
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PastelFrog
PastelFrog

Should be one star if any. {{Redacted}}

3.0
#1288298
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This turned out to be the worst program offer I have ever had and I "am not happy". Program ending this year (okay). Lied to about being able to use 2 certificates for a Spa/Golf Getaway by a rep --when website says you can't use two certificates back to back or within...
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Anonymous
Brian

You saved money on your electric the trip was a gift from a third party company

#1240143
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The reps treat you like you're stealing energy!! or its a luxury and not a necessity to have. They tack on fees and change rules when they want. The refundable deposit you'll never see so write it off. If you ever need an extension they need more money down on top of...
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I didn't like
  • Poor customer service relations
  • Are theives
  • Disgraceful
#1196201
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Power was out for a week due to bad storms in south texas. Power outtages blew out GFI's, breakers and had to have the smart meter replaced so I was out of town and didn't go back to the house for about 2 weeks. Missed my payment date by one day and the charges MY GOD,...
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Anonymous
Randy g

Ambit not in charge of delivery your power company is you really should know what your talking about when complaining anybody with ambit knows they do not deliver your power t...

#1195453
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Be careful what you sign up for. They say they will give a guaranteed saving of 1% or more, but the moment 1 year is up, they switch you to a variable rate which is always 80-90% higher than the incumbent rate (thats like almost double, its just plain price-gouging)....
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1.5
I liked
  • Saving money
I didn't like
  • Deceptive tactics
  • Poor customer service relations
#1191797
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