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I have been with a bit for more than 10years. I have always been pleased with my rate. I have e en recommended them to friends. Over the past year and a half my billing has been ridiculous high. The oncor charge is so inconsistent and impossible to figure out. The...
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Anonymous
Anonymous

Never heard of them. Guess I'm good with that ...

2.0
#1452971
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I sign up for ambit energy like 7 years ago through a word of mouth of a friend, I always do auto payment in most of my billing, no question. Lately my bills getting bigger for no apparent reason. Then, I had to check all my bills for the past one year, what I found is...
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#1442023
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I used my rewards for a trip this past Oct. Was told that after sending al the paperwork that was required, I would receive the full ticket amount back. (380.00). Now they are saying that I am only getting back 50. I am on fixed income and that is putting me at a loss....
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3.7
#1414733
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Ambit Energy - Electronic fee charged twice

I made just one payment for a month of October which includes electronic payment fee which was around 79$ and after few days I was charged 2.50$ extra which was electronic fee and after reviewing my bank statement it showed me that I was charged twice. So I talked to the customer service lady and she told that I did two transactions(payment) which is why I cannot get any refund. That is just another method of ripping customer off. I’m so pissed off with those son of ***
1.0
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Additional Fees
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Exchange, Refund and Cancellation Policy
Price Affordability
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Value for money
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#1396543
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I booked my weekend getaway way in advance and had to wait 30 days before I would here from them again! I got an email saying that all of their hotels were book in Atlanta! That was a lie because I called around different hotels in Atlanta and there was plenty of...
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#1395091
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I have been an Ambit Energy customer for over a year. It's amazing how much I have personally saved - just in the KWH rate. They have been an excellent find for my needs. And I have thanked my friend for sharing this with me. I don't know what everyone is complaining...
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#1388545
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You will be on hold for 1-2 hours if you have a billing problem. Even if you are trying to renew with them expect the same wait period. They only have one 800 number you can call. Was also charged some mysterious 199.00 Early cancellation fee when I did not early...
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1.5
I didn't like
  • Being on hold two hours and counting
#1346380
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Ambit Energy - Free nights

Ambit Energy - Free nights
Ambit Energy - Free nights
Ambit Energy - Free nights
Ambit Energy - Free nights
Ambit Energy - Free nights
Free nights no deposit and get free energy saving products or out 50$ gift card we can help with water electricity and gas give me a call 346-321-1127
#1332800
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Worst customer service company. Stay away form them. I saved been a customer for many years and never had to call them until today. Bad experience. Never again. Will change energy company as soon as possible.
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PastelFrog
PastelFrog

Should be one star if any. {{Redacted}}

3.0
#1288298
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This turned out to be the worst program offer I have ever had and I "am not happy". Program ending this year (okay). Lied to about being able to use 2 certificates for a Spa/Golf Getaway by a rep --when website says you can't use two certificates back to back or within...
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Anonymous
Brian

You saved money on your electric the trip was a gift from a third party company

#1240143
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