Somehow I incurred a $50 bill while I was in another state for that entire billing cycle and all electrical devices were unplugged while I was gone. There were also several extra fees and charges.
I've lived in several states and am currently residing in Texas and have never had such a high utility bill. It's just me living at my apartment.. How much energy does one individual consume?
I called them and asked why I had a reconnect fee for $40 when I was never even disconnected and they couldn't explain but still said I had to pay it. I ended up paying the bill anyway just to not have to deal with their nonsense and took my business elsewhere.