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I made just one payment for a month of October which includes electronic payment fee which was around 79$ and after few days I was charged 2.50$ extra which was electronic fee and after reviewing my bank statement it showed me that I was charged twice. So I talked to the customer service lady and she told that I did two transactions(payment) which is why I cannot get any refund.

That is just another method of ripping customer off. I’m so pissed off with those son of ***

Product or Service Mentioned: Ambit Energy Residential Electricity Supply.

Reason of review: Problems with payment.

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