Product: Ambit Energy Customer Care Clear all filters (0 of 23 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
On my second hour being on hold. I can promise I dam shure will change when my contract really does expire. Also if you go to the person that signed you up on this crap they cant do a dam thing for you. Tell you to call the 800 number and camp out all day. Night Etc. DO NOT USE AMBIT ENERGY...
Read more
1.5
Product
Ambit Energy Customer Care
I didn't like
  • Being on hold two hours and counting
#1346380
Reply to reviews
The reps treat you like you're stealing energy!!or its a luxury and not a necessity to have. They tack on fees and change rules when they want. The refundable deposit you'll never see so write it off. If you ever need an extension they need more money down on top of...
Read more
Product
Ambit Energy Customer Care
I didn't like
  • Poor customer service relations
  • Are theives
  • Disgraceful
#1196201
Reply to reviews
Ambit Energy - Charged for Hurricane Harvey
Ambit Energy - Charged for Hurricane Harvey
Ambit Energy - Charged for Hurricane Harvey
How low can a company get?Not only have you guys blown up my phone, email, apartment complex (which I no longer live at as it was devastated by Hurricane Harvey, which you know), your customer service representatives have LITERALLY ARGUED WITH ME ON THE PHONE when I...
Read more
Anonymous
Azamiatowski

As soon as I was able to get in contact with someone who actually worked in the home offices my problem was solved IMMEDIATELY. This did take some time, and I'm not sure why I...

1.0
Product
Ambit Energy Customer Care
#1161155
Reply to reviews
Rates are cheaper by at least 5% in Indiana and service has been fine.Apparently the whiners don't know how to read their mail. Nothing new in America- blame others for your own self-inflicted pain. The one complainer did not even know how to spell the word "customer"....
Read more
Anonymous
Tim

Who comes to a complaints board to complain about complainers except for the person being complained about? Sounds like you got everything figured out... enjoy your paycheck

5.0
Product
Ambit Energy Customer Care
#1088750
Reply to reviews
Show

Ambit Energy Customer Care Review

Ive been a customer of Ambit energy for 3 years and constantly compare rates on ESCO. My rate with Ambit has always been less. I am very close to earning my free energy credit because i referred a few friends. There customer service has always been courteous and helpful.
5.0
Details
Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Product
Ambit Energy Customer Care
#1005059
Reply to reviews
Fraudulently sign me up as a customer.I received a letter from PG&E confirming my enrollment with a third party gas supplier dated Nov. 1,2016. I called Ambit @1-972-813-0057 and disputed the enrollment with a Michelle ;she had my phone# and address correct but e-mail...
Read more
Anonymous
Lettuce B Real 1

So, the customer complains that he didn't want your service and didn't sign up for it....No comments necessary, thank you.Kindly help the poster delete his/her account. That s...

Anonymous
Nick

Same thing happened to me. Ambit tried to switch service without my authorization. Got Conf# from Ambit that I will report back to PG&E.

Product
Ambit Energy Customer Care
#949934
Reply to reviews
So I filled out the paper work and paid a deposit in July for a free 2 night 3 day hotel stay in New Orleans.I picked 3 different dates Nov 11, 18, and 19th. It is now Oct 4 and I still had not heard anything so I called in and spoke to a CSR she stated they had...
Read more
Anonymous
Anonymous

Because your original electric company gives you free travel all the time for your $400 electric bill, right? LOL what a joke complaint!Also I noticed that your in Florida. I ...

Anonymous
john

there is no contract when you sign up

Product
Ambit Energy Customer Care
#930943
Reply to reviews
I don't have a complaint I actually have a compliment to a sales representative I spoke to over the phone just 3 minutes ago his name is Tyrone goes by Ty he did an awesome job he has an awesome customer service attitude and I totally enjoyed my business with him as...
Read more
Anonymous
Anonymous

So what that the guy had "good customer service skills"? When you need them for "real" issues, their chummy attitude flys right out of the window! Have you checked your rates ...

5.0
Product
Ambit Energy Customer Care
#923233
Reply to reviews
Horrible customer service.Clearly provided pymt information from my bank showing payment post date and they say they didn't receive until following morning and turned service off. Then wanted to charge restoral fees and service deposit due to disconnect of 120.00 plus...
Read more
1.6
Product
Ambit Energy Customer Care
#865646
Reply to reviews
Ambit Energy - User for 5+ years
I've been an Ambit customer for 5+ years. They are still in their first ten years, and are operating in a bunch of states, so yes, they've had some growing pains. That being said, I've not had issues with them. After several years of being a customer, I got into some...
Read more
4.5
Product
Ambit Energy Customer Care
I liked
  • Service
  • Service and savings
  • Saving money
#852272
Reply to reviews