Product: Ambit Energy Customer Care Clear all filters (20 of 20 reviews match)
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Rates are cheaper by at least 5% in Indiana and service has been fine.Apparently the whiners don't know how to read their mail. Nothing new in America- blame others for your own self-inflicted pain. The one complainer did not even know how to spell the word "customer"....
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5.0
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Ambit Energy Customer Care
#1088750
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Fraudulently sign me up as a customer.I received a letter from PG&E confirming my enrollment with a third party gas supplier dated Nov. 1,2016. I called Ambit @1-972-813-0057 and disputed the enrollment with a Michelle ;she had my phone# and address correct but e-mail...
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Anonymous
Nick

Same thing happened to me. Ambit tried to switch service without my authorization. Got Conf# from Ambit that I will report back to PG&E.

Product
Ambit Energy Customer Care
#949934
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So I filled out the paper work and paid a deposit in July for a free 2 night 3 day hotel stay in New Orleans.I picked 3 different dates Nov 11, 18, and 19th. It is now Oct 4 and I still had not heard anything so I called in and spoke to a CSR she stated they had...
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Anonymous
Anonymous

Because your original electric company gives you free travel all the time for your $400 electric bill, right? LOL what a joke complaint!Also I noticed that your in Florida. I ...

Anonymous
john

there is no contract when you sign up

Product
Ambit Energy Customer Care
#930943
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Ambit Energy Customer Care Review

#1005059
5.0
Details
Ive been a customer of Ambit energy for 3 years and constantly compare rates on ESCO. My rate with Ambit has always been less. I am very close to earning my free energy credit because i referred a few friends. There customer service has always been courteous and helpful.
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I don't have a complaint I actually have a compliment to a sales representative I spoke to over the phone just 3 minutes ago his name is Tyrone goes by Ty he did an awesome job he has an awesome customer service attitude and I totally enjoyed my business with him as...
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Anonymous
Anonymous

So what that the guy had "good customer service skills"? When you need them for "real" issues, their chummy attitude flys right out of the window! Have you checked your rates ...

5.0
Product
Ambit Energy Customer Care
#923233
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Horrible customer service.Clearly provided pymt information from my bank showing payment post date and they say they didn't receive until following morning and turned service off. Then wanted to charge restoral fees and service deposit due to disconnect of 120.00 plus...
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1.6
Product
Ambit Energy Customer Care
#865646
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Ambit Energy - User for 5+ years
I've been an Ambit customer for 5+ years. They are still in their first ten years, and are operating in a bunch of states, so yes, they've had some growing pains. That being said, I've not had issues with them. After several years of being a customer, I got into some...
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4.5
Product
Ambit Energy Customer Care
I liked
  • Free electricity
  • Savings
  • Saving money
#852272
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There are hundreds of disgruntled or dare I say extremely angry customers posting about the horrendous service provided by Ambit. There are "Ambit Representative" using this site to "clear" the bad stigma Ambit has but amazingly they have a clear inability to...
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Anonymous
Philip

The proper grammer is "Higher" - hirer!

1.3
Product
Ambit Energy Customer Care
I didn't like
  • Manipulate service rates to steal customers money each month
#786580
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I have been with Ambit Energy for 2 years. My contract ran out and I told them I wanted to wait the three months until I got moved to my new place to sign for the next yearly contract so it would coincide with my rental agreement. They jumped my KWH from .10 cents to...
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Anonymous
Researching My Energy Options

I am an energy customer, just like everyone else in this country and again like most people I am doing some research on energy suppliers in my area before I make a decision. ...

Anonymous
Happy Customer

I changed over to ambit and have never had any problems. I still receive my same bill from my gas and electric provider and ambit has saved me money. The only time i have had ...

Product
Ambit Energy Customer Care
#430280
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I was with Reliant for a while but my land lady asked if I would interested in Ambit Energy. She explained how it would save her money. I agreed to change if it would help her why not.... BIG MISTAKE. My bill went up unbelievably. They even tacked on a fee for NOT...
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Anonymous
Andrea

Not all companies require minimal use of electric. When you use a wholesale electric generation supplier such as Direct Energy (parent company to Gateway Energy) you don't get...

Anonymous
Ambit ROCKS

All companies have a fee if your usage is below a certain kwh. I wonder if you checked out the plans to see which plan suited your needs? All one can say to you is bless your...

Product
Ambit Energy Customer Care
#420047
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I recently transferred my service to a new address. Found out they increased my rate although I'm still under contract. After I called customer service I was given the worst experience ever and they refused to solved the issue although it was an error on their...
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Anonymous
DL

Only in TX that Ambit will charge a fee for early termination. Because in TX, all companies sign contract with customers and impose an early termination fee. For all other mar...

Anonymous
Anonymous

Ambit energy does NOT charge a early termination fee. Period!

Product
Ambit Energy Customer Care
#393165
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