Product: Ambit Energy Customer Care Clear all filters (21 of 21 reviews match)
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Ambit Energy - Charged for Hurricane Harvey
Ambit Energy - Charged for Hurricane Harvey
Ambit Energy - Charged for Hurricane Harvey
How low can a company get?Not only have you guys blown up my phone, email, apartment complex (which I no longer live at as it was devastated by Hurricane Harvey, which you know), your customer service representatives have LITERALLY ARGUED WITH ME ON THE PHONE when I...
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Anonymous
Azamiatowski

As soon as I was able to get in contact with someone who actually worked in the home offices my problem was solved IMMEDIATELY. This did take some time, and I'm not sure why I...

1.0
Product
Ambit Energy Customer Care
#1161155
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Rates are cheaper by at least 5% in Indiana and service has been fine.Apparently the whiners don't know how to read their mail. Nothing new in America- blame others for your own self-inflicted pain. The one complainer did not even know how to spell the word "customer"....
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Anonymous
Tim

Who comes to a complaints board to complain about complainers except for the person being complained about? Sounds like you got everything figured out... enjoy your paycheck

5.0
Product
Ambit Energy Customer Care
#1088750
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Ambit Energy Customer Care Review

Ive been a customer of Ambit energy for 3 years and constantly compare rates on ESCO. My rate with Ambit has always been less. I am very close to earning my free energy credit because i referred a few friends. There customer service has always been courteous and helpful.
5.0
Details
Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Product
Ambit Energy Customer Care
#1005059
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Fraudulently sign me up as a customer.I received a letter from PG&E confirming my enrollment with a third party gas supplier dated Nov. 1,2016. I called Ambit @1-972-813-0057 and disputed the enrollment with a Michelle ;she had my phone# and address correct but e-mail...
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Anonymous
Nick

Same thing happened to me. Ambit tried to switch service without my authorization. Got Conf# from Ambit that I will report back to PG&E.

Product
Ambit Energy Customer Care
#949934
Reply to reviews
So I filled out the paper work and paid a deposit in July for a free 2 night 3 day hotel stay in New Orleans.I picked 3 different dates Nov 11, 18, and 19th. It is now Oct 4 and I still had not heard anything so I called in and spoke to a CSR she stated they had...
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Anonymous
Anonymous

Because your original electric company gives you free travel all the time for your $400 electric bill, right? LOL what a joke complaint!Also I noticed that your in Florida. I ...

Anonymous
john

there is no contract when you sign up

Product
Ambit Energy Customer Care
#930943
Reply to reviews
I don't have a complaint I actually have a compliment to a sales representative I spoke to over the phone just 3 minutes ago his name is Tyrone goes by Ty he did an awesome job he has an awesome customer service attitude and I totally enjoyed my business with him as...
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Anonymous
Anonymous

So what that the guy had "good customer service skills"? When you need them for "real" issues, their chummy attitude flys right out of the window! Have you checked your rates ...

5.0
Product
Ambit Energy Customer Care
#923233
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Horrible customer service.Clearly provided pymt information from my bank showing payment post date and they say they didn't receive until following morning and turned service off. Then wanted to charge restoral fees and service deposit due to disconnect of 120.00 plus...
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1.6
Product
Ambit Energy Customer Care
#865646
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Ambit Energy - User for 5+ years
I've been an Ambit customer for 5+ years. They are still in their first ten years, and are operating in a bunch of states, so yes, they've had some growing pains. That being said, I've not had issues with them. After several years of being a customer, I got into some...
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4.5
Product
Ambit Energy Customer Care
I liked
  • Service
  • Service and savings
  • Free electricity
#852272
Reply to reviews
There are hundreds of disgruntled or dare I say extremely angry customers posting about the horrendous service provided by Ambit. There are "Ambit Representative" using this site to "clear" the bad stigma Ambit has but amazingly they have a clear inability to...
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Anonymous
Philip

The proper grammer is "Higher" - hirer!

1.3
Product
Ambit Energy Customer Care
I didn't like
  • Manipulate service rates to steal customers money each month
#786580
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I have been with Ambit Energy for 2 years. My contract ran out and I told them I wanted to wait the three months until I got moved to my new place to sign for the next yearly contract so it would coincide with my rental agreement. They jumped my KWH from .10 cents to...
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Anonymous
Researching My Energy Options

I am an energy customer, just like everyone else in this country and again like most people I am doing some research on energy suppliers in my area before I make a decision. ...

Anonymous
Happy Customer

I changed over to ambit and have never had any problems. I still receive my same bill from my gas and electric provider and ambit has saved me money. The only time i have had ...

Product
Ambit Energy Customer Care
#430280
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