As an honest person I will first admit that I made the mistake of letting my roommate take over paying all the bills at our house. After having electricity turned off twice and paying over $100 in reconnect fees I've now taken back the responsibility of paying all of our bills.
I noticed about a $100 jump in our electric bill but since it was during the cold month of November I didn't look too much into and instead just cut back in the future.
My original first 5 bills were never more than $120. November it was around $250 then December came in and it was $320. Of course I was shocked and actually had to make arrangements to pay off some then pay the rest at a later date. Before the date came for me to pay the balance a new bill for January came in and it was around $400.
I freaked and started asking other friends about what their bills were and due to their response I started researching my ambit account. Come to find out they were charging me 18.7 cents per kilowatt. Originally I was only paying 7.9 cents and that was the reason my bill was so high. Their response to my questioning the raise in price was BC once the electricity is turned off twice per contract they can raise it to whatever they wanted.
Of course I canceled but how does it make any since to charge reconnection fees plus almost triple my rate? If the small bill wasn't getting paid where is the money for triple the bill going to come from.
They refuse to work with me on lowering the bill and I'm having a really hard time with giving them anymore of my hard earned money. I don't mind paying for the usage but not at the rate I didn't agree upon.
Product or Service Mentioned: Ambit Energy Electricity Supply.
Monetary Loss: $800.