Ambit Energy - Never late, Debit card stolen, lights turned off ENORMOUS charges

Jan 22, 2013
review #378065

AMBIT ENERGY CUSTOMERS: IMPORTANT, please read!

I had my debit card stolen last month and it was cancelled. Today Ambit turned off my electricity. I am an Ambit rep. They did not e-mail me, snail mail me or call my cell number. They called the house once and did not leave a message (agent told me they were not able to leave a message, but it counts as contacting me anyway). My original bill was: $65.39

I was charged:

$15.64 disconnect fee

$41.70 reconnect fee

$125.00 deposit because my electricity had been turned off

$2.50 to talk to a human being and

$2.50 to pay bey credit card, for a TOTAL of:

$252.73 for a $65.37 bill that was not paid because of a theft. I had NEVER missed a payment, I was never LATE with a payment. This was the FIRST and ONLY time the bill was not paid on time. They also know that I am a rep.

RUN as fast as you can to cancel your Ambit account and get another provider before they *** too.

a959224
Was this review helpful? 12 69
Had an experience with Ambit Energy?  Submit review ›
Is this your company? Learn about our business solutions
Jules

Jul 14 Rochester, New York

This person's debit card was CANCELLED. Did you even read the whole review, or are you just a heartless, greedy ***? I bet you walk by homeless people saying, "Get a job!" You're going to *** in a hand basket, buddy.

0 0 Reply
Happy Ambit

Jan 28, 2013 Harrisburg, Pennsylvania

Isn't lying fun?? We couldn't shut off your service if we wanted to, and it sounds like we would've wanted to. The only entity that has any control over shutting off your electric other than you is whoever your distributor is. Ambit is a supplier, not a distributor. You should probably figure out where the problem lies before trying to blame someone other than yourself. People who are considering Ambit for a provider, ask a normal customer what they think of us. Ask someone who is getting their free energy credit every month and pays nothing for energy supply. Anyone can complain when they don't get their way. WWW.FREEUTILIITES.ORG

0 1 Reply
so true

Mar 01, 2013

Ambit is the supplier and not the distributor! If you really were a consultant you would know how to read your bill! They have a great reputation. My family member recommend I give them a try and it has been the best suggestion! Find out who really is taking advantage of you because its surely not Ambit!!!!!!!!@@

0 1 Reply
Anon

Jul 14 Greece, New York

Nice going, Stepford Ambit consultant...deflecting the blame away from Ambit. May you experience what this former Ambit rep has gone through.

0 0 Reply

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

 
×
You were reading a complaint about Ambit Energy.
Filing a new complaint about
×