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Posted this last month as a comment. thought I'd repost it to ask if anyone has had success with Ambit's Travel Rewards Program. Thus far, all that I have seen is disappointment by friends and myself when trying to "cash in" these points. Not to say that you can't use the points. My point is that there is no true FREE flights, hotels, etc. without some strings attached. By the time one uses the points, books a trip, etc. he/she has spent the same or more than they would have on their own. Can any REAL person, who's not a Consultant of Ambit's, please let me know which package, if any, actually worked in their favor?

Written by Billy on March 9, 2012 from houston, texas, US

I am a customer of Ambits since 2007. The rate for electricity is average but their "Travel Rewards" are a joke. In 2007 they had gas cards and grocery vouchers that looked nice. Those were taken away and they only kept the air fare and vacation packages. I called my travel agent and got a 1 week trip, including airfare, to Cozumel for $710 a person at an all inclusive 5 star resort. Ambits free airfare is only applicable if you stay at one of their selected hotels wich range upwards of $160 a night for a minimum of 7 days. Their Cancun package, etc. does not include airfare and is only at Grand Incentives hotels. These are not all inclusive and by the time fees, deposits, etc are appplied you've spent the same amount or more than I have just using a travel agent. Not to mention the dates are somewhere between September through February, you have to request 90 days ahead of time, etc. What a joke! Just bring back the REAL incentives like gas cards and grcery vouchers with no strings attached. I have 68,000 points with Ambit and they are good for nothing!

Location: Houston, Texas

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Guest

The travel rewards program was discontinued. You were sent a notice that it was ending and you were advised to use the points by the end date... Sorry you didn't follow the rules...

Guest

You are not the only. Their travel rewards are like its "joke."

Guest

I am upset with the run around that Ambit gave us to try to use our points and now we lost all 78,415 in points not including my best friend and parents who lost their points.

Guest

i agree

Guest

Has anyone used the $500 GrandAir Card? Any luck with getting decent rates on flights through Grand Incentives to make it worthwhile?

I have over 120k points and am feeling like I saved them for nothing. Would have been nice to have had longer to plan so everyone isn't making a mad dash to use points to the same destinations.

Guest

I think this issue can be taken up through consumers service about how ambit ripping and lure customers into buy their services with fake promises. If they are not crooks why can customers redeemed their point by using to cover the energy usage accrued through ambit.

Guest

SAME@! We have somewhere in the 350,000 range of points and tried to get our 2 cruises paid for and the 'fees' were more than me booking the exact same cruise myself! WHAT A DISAPPOINTMENT!

Guest

Yes its a joke!!! We just used the grand air certificates but there is brackets for the cost of the tickets.

So if you choose inexpensive flights then you only get 25 per ticket back. You have to get a more expensive flight to get more money back.

Always a loop hole for these things. Now I have 400 in certificates that expire in Dec 2018 that I probably won't get to use.

Guest

There are so many fees at the End of setting up the "free" hotel stay it's not worth doing. Its more like a percentage off the price of a hotel stay.

The rep told me they get a kickback from the airlines you use to get to your destination. They really want you to fly and show proof of it.

But it's not free at all. Very disapointed.

Guest

We have 517.400 points. Have tried to use but can't we have 3 kids and most aren't for families.

Plus, airfare and restrictions kids are in school etc..CRAZY They should give a 1% credit on e;ectric bill back to everyone that has accumulated points. Is there any class action suit against them for what seems like false rewards?

Guest

I have tried to use my over 177,318 points for years and cannot get a straight answer and now the ambit travel web site ALWAYS OPENS THE AMBIT ENERGY SITE so you can't see what all the strings are or even how to redeem the points- I guess it was a scam.

Guest

I want to use mine but they won't allow us to upgrade. So we are short. The only way to get the package we are looking at is through a transfer from someone else.

Guest

I have not used my points as of het I am lookin but sine I have read those reviews I do not think I will be using my points

Guest

I have 90k points to use by december, and there is 0 avaliable that i can book for rooms or cruises what a {{Redacted}} joke this pos comapny & ambit is

Guest

In case you haven't heard or been informed via letter ( that's how I was informed) The rewards program is going away. The letter stated you could still use your points but I wouldn't risk it. I'm going to try and use them before the end of the year.

Guest

We have had two successful certifcate redemptions for the 3 day 2 nights. The lastest one we did was a nice holiday Inn and it was located just one exit away from Disney in Orlando.

fun spot, right accross the street was a midway with rides and shopping around, and all was as promised. It cost me nothing extra - and , i got my deposit of 50 back shortly after i faxed my form in. the time before that was a few years ago, but also same deal - it went really good. I have 121000 points to use ..

and i am researching the Dominican Republic location.. but i dont have exactly enough.

so im not sure how that would work i was googling where the dominican resort was and what chain, and came accross this thread - and i just wanted to say they were wonderful to me, customer service was great and all was as promised. Thank you Ambit.

Guest

I have 137,000.00 points I guess for nothing

Guest

These rewards are transferable and I think you might be able to auction them on Ebay but I would check with Ambit first on that one. You could use the 500 air card to get to the Ambit destination too or pick your own vacation and use the air card to get there.

There are options it is a cup half full or half empty. To be fair they are not going to pay for you extras like wine and *** and I think these reviews definately bring the travel rewards back down to earth.

Guest

Thank you for the information! I think I wil thank you for the information! I think I will choose another electric company shortlyl

Guest
reply icon Replying to comment of Guest-1113390

I chose a diff. Electric company and today got a card saying I could use he points I had earned but never used.

Well I tried to see if can use them. All destinations after paying airfare is ridiculously expensive. Cheaper to do it on your own.

The Mexico ones charge $ per child daily under 12 so I would be paying so much daily for my children I might as well just book the trip on Expedia and earn real points. What a wars

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