Ambit Energy Complaints and Reviews

Had an experience with Ambit Energy?   Submit review ›
Ambit Energy
Main address: P.O. Box 660462 75266-0462 Plano TX
(877) 282-6248 or (877) 28-AMBIT, (214) 969-5928,
  • 82+5 mobile complaints
  • $19.6K claimed losses
  • $225 average
  • Show More
Had an experience with Ambit Energy?
Submit review › Submit review ›


  • 2 days ago
  • Utility
  • Electric Supply
  • 1
  • 1
  • 51

We were recruited to switch to Ambit in 2011 by a friend. The first year we saved $25. In subsequent years we never received anything saying how much we actually saved. I just logged into an ESCO calculator and last year we overpaid $260! I called Ambit and they said my contract was for one year and since we never re-signed we moved to a higher rate. I explained that I never received a notice... Read more

Was this review helpful? 1 0


  • Aug 31
  • Utility
  • Phoenix, New York
  • Fraudulent Business Practices
  • 309

I actually have a close friend who is a consultant. I have listened to him, even went to a seminar. First Flag was the idea that you have to pay into the company. If you are working for an energy provider, they hire and pay you. Felt like a pyramid scheme. He tried hard to get me and my family to join...we were a firm No!! He ended up getting his family and close family friends which are common... Read more

Was this review helpful? 5 5

After a few years as a customer in noticed my bills were ridiculous. They had raised my price to $.20 per kilowatt hour. I called to complain and they were rude. I cancelled and immediately signed for 5.9 cents per kilowatt hour with another company. Good for three years and I can cancel at any time without penalty. Add comment


  • Aug 19
  • Utility
  • Pennsylvania, United States
  • Energy Bill
  • 3
  • 3
  • 153
Ambit Energy - Doubled my Rate Increase
1 of 5

I was under contract for 7.2 cents a month and elected to let my contract go to variable rate, which per their website says you can save 3% guaranteed (I have screen shots and downloads of this to prove it.). However, my rate jumped to 15.9 cents and hasn't gone down since. When calling to complain about this, I got the line from them that they because I failed to renew my contract that they... Read more

Was this review helpful? 0 1


  • Aug 13
  • Utility
  • Houston, Texas
  • Increased Electricity Rate
  • 2
  • 2
  • 221

I am single and live alone in a small 700 square foot apartment. The property in which I live is well insulated and maintained. (Luxury style apartments) I began using Ambit Energy on March of this year. After two months with Ambit my bill significantly increased. At that point I made an assertive effort to conserve energy to lower my bill. This included me not using AC during the summer months.... Read more

Was this review helpful? 0 0

I absolutely love this company. In the beginning I simply saved about 12% each and every month. Now just for referring customers to my consultant I receive my energy for free. I get a check from the company every month. Thank you.. Add comment


  • Aug 06
  • Utility
  • Paramus, New Jersey
  • Gas Bill
  • 152

I was signed up without my knowledge and not really looking at the details of my gas bill until my costs tripled. after spending months of trying to come to a resolution and getting the run around as well as opening complaints with the better business bureau Whcih they provided false information to the BBB to get the case closed I still have not been refunded. They told me they have a Third... Read more

Was this review helpful? 0 0


  • Jul 23
  • Utility
  • Utility Rate Increase
  • 5
  • 5
  • 355

I signed with Ambit at the request of a friend. At first, guess bills were the same or very slightly less. Then suddenly rates were 50% higher then the local provider. Ambit offered to reduce my rates if I signed on to their guaranteed plan (a/k/a sign a contract). If I understood the explanation correctly, that plan would have me pay 3% less then the utility's rates - but that savings would... Read more

Was this review helpful? 2 1


  • Jul 14
  • Utility
  • Rochester, New York
  • Rate Increase
  • 169

Ambit called me to say they are going to charge me $200 extra per month - which is outrageous for a small 2 bedroom home! Of course, there were "promises" of money saved, and my local utility company who used to service everyone NEVER charged me over $200 per month. Because I want to cancel, they are going to charge me $900! Cancelled anyway, and I'm going to contact my state about this. RUN,... Read more

Was this review helpful? 0 0

I noticed that you can add images to reviews, so prove to me that your bill went up as a result of Ambit. Show me 6 months before you had Ambit and your billing afterward. The *** with the dimming lights and slow clock.....for the sake of giving you the benefit of the doubt, prove it. Lower quality kilowatts? Really? For one thing, Ambit does not deliver your power. They didn't build the... Add comment

You are reading about Ambit Energy.
Filing a new complaint about