Ambit Energy Complaints and Reviews

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Ambit Energy
Main address: P.O. Box 660462 75266-0462 Plano TX
(877) 282-6248 or (877) 28-AMBIT, (214) 969-5928,
  • 88+5 mobile complaints
  • $32.1K claimed losses
  • $345 average
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  • Oct 27
  • Utility
  • Dallas, Texas
  • Contract Terms
  • 89

Had service for over a year....paperless bill. Never missed one payment time. Fast forward to 09/18/2014 invoice is current. Due date 10/06. I was disconnected on the 20th. 14 days after due date. Seriously? No alert no email, no warning whatsoever. 14 days late. When confronted, the agent told me to check the website for my disconnect notice. You have GOT to be kidding me. Although... Read more

Was this review helpful? 1 0


  • Oct 21
  • Utility
  • Round Rock, Texas
  • Undelivered Statement
  • 60

This company is full of ***. They are horrible about sending statements. I did not recive my stament and as aresult my servicer was interupted the rep on the phone told me that if i pau my full balance plaus a restore fee that my servicese would reconnected, because the system would automatically generate a reconnect notice to mu local provider. What *** that was. I called my local provider... Read more

Was this review helpful? 0 0


  • Oct 19
  • Utility
  • Manila, Manila
  • Supply Charges
  • 97

I was told by the person that sponsored me that I can absolutely turn over 8 different commercial accounts. I gave them all the info on the accounts beforehand. After paying $425 to join, only my personal resident account was switched and then Ambit told me I couldn't turn over the commercial accounts at all. I would have never joined in the first place and was misled, misinformed, and just... Read more

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  • Oct 08
  • Utility
  • Rochester, New York
  • Energy Bill
  • 1
  • 1
  • 296

AMBIT is a company with very deceptive practices . They get consultants to lure their friends and family to sign up , promising a 1% savings over local provider. What they don't tell you is that you have renew every year to stay in the savings plan. Our consultant had no idea about this and so we never renewed. Now for last 18 months I've been getting ripped off. Wasn't suspicious til this past... Read more

Was this review helpful? 5 4


  • Oct 03
  • Advertisements and Cons
  • Rochester, New York
  • Gas Billing
  • 174

They save you money initially, and they slowly rip you off month by month until you wonder why you are paying so much. I ended up paying 3 time more than the market price and my my local company, RG&E charges. I called my local RG&E rep, and she went through my bill for gas and electric. For both, I had been paying 3 time the going rate. In total, I've been overpaying about $700-1000... Read more

Was this review helpful? 5 3


  • Sep 18
  • Utility
  • Electric Bill Increase
  • 364

We were solicited by a neighbor/friend in 2012 to change our electricity provider to Ambit. We saved about 2% for the first months. We are seasonal residents at this address, and noticed a significant increase to our bill in July of 2014. It took us 2 1/2 months to switch back to our local provider. In a 3 month period our bils were over $150 more than the local provider! The ambit enery cost is... Read more

Was this review helpful? 4 1


  • Sep 15
  • Utility
  • Electric Supply
  • 1
  • 1
  • 242

We were recruited to switch to Ambit in 2011 by a friend. The first year we saved $25. In subsequent years we never received anything saying how much we actually saved. I just logged into an ESCO calculator and last year we overpaid $260! I called Ambit and they said my contract was for one year and since we never re-signed we moved to a higher rate. I explained that I never received a notice... Read more

Was this review helpful? 2 0


  • Aug 31
  • Utility
  • Phoenix, New York
  • Fraudulent Business Practices
  • 682

I actually have a close friend who is a consultant. I have listened to him, even went to a seminar. First Flag was the idea that you have to pay into the company. If you are working for an energy provider, they hire and pay you. Felt like a pyramid scheme. He tried hard to get me and my family to join...we were a firm No!! He ended up getting his family and close family friends which are common... Read more

Was this review helpful? 10 6

After a few years as a customer in noticed my bills were ridiculous. They had raised my price to $.20 per kilowatt hour. I called to complain and they were rude. I cancelled and immediately signed for 5.9 cents per kilowatt hour with another company. Good for three years and I can cancel at any time without penalty. Add comment


  • Aug 19
  • Utility
  • Pennsylvania, United States
  • Energy Bill
  • 3
  • 3
  • 287
Ambit Energy - Doubled my Rate Increase
1 of 5

I was under contract for 7.2 cents a month and elected to let my contract go to variable rate, which per their website says you can save 3% guaranteed (I have screen shots and downloads of this to prove it.). However, my rate jumped to 15.9 cents and hasn't gone down since. When calling to complain about this, I got the line from them that they because I failed to renew my contract that they... Read more

Was this review helpful? 2 1
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