Ambit Energy Complaints and Reviews

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Ambit Energy
Main address: P.O. Box 660462 75266-0462 Plano TX
(877) 282-6248 or (877) 28-AMBIT, (214) 969-5928,
  • 83+5 mobile complaints
  • $19.6K claimed losses
  • $222 average
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  • Sep 18
  • Utility
  • Electric Bill Increase
  • 187

We were solicited by a neighbor/friend in 2012 to change our electricity provider to Ambit. We saved about 2% for the first months. We are seasonal residents at this address, and noticed a significant increase to our bill in July of 2014. It took us 2 1/2 months to switch back to our local provider. In a 3 month period our bils were over $150 more than the local provider! The ambit enery cost is... Read more

Was this review helpful? 3 0


  • Sep 15
  • Utility
  • Electric Supply
  • 1
  • 1
  • 121

We were recruited to switch to Ambit in 2011 by a friend. The first year we saved $25. In subsequent years we never received anything saying how much we actually saved. I just logged into an ESCO calculator and last year we overpaid $260! I called Ambit and they said my contract was for one year and since we never re-signed we moved to a higher rate. I explained that I never received a notice... Read more

Was this review helpful? 1 0


  • Aug 31
  • Utility
  • Phoenix, New York
  • Fraudulent Business Practices
  • 452

I actually have a close friend who is a consultant. I have listened to him, even went to a seminar. First Flag was the idea that you have to pay into the company. If you are working for an energy provider, they hire and pay you. Felt like a pyramid scheme. He tried hard to get me and my family to join...we were a firm No!! He ended up getting his family and close family friends which are common... Read more

Was this review helpful? 8 6

After a few years as a customer in noticed my bills were ridiculous. They had raised my price to $.20 per kilowatt hour. I called to complain and they were rude. I cancelled and immediately signed for 5.9 cents per kilowatt hour with another company. Good for three years and I can cancel at any time without penalty. Add comment


  • Aug 19
  • Utility
  • Pennsylvania, United States
  • Energy Bill
  • 3
  • 3
  • 194
Ambit Energy - Doubled my Rate Increase
1 of 5

I was under contract for 7.2 cents a month and elected to let my contract go to variable rate, which per their website says you can save 3% guaranteed (I have screen shots and downloads of this to prove it.). However, my rate jumped to 15.9 cents and hasn't gone down since. When calling to complain about this, I got the line from them that they because I failed to renew my contract that they... Read more

Was this review helpful? 0 1


  • Aug 13
  • Utility
  • Houston, Texas
  • Increased Electricity Rate
  • 3
  • 3
  • 265

I am single and live alone in a small 700 square foot apartment. The property in which I live is well insulated and maintained. (Luxury style apartments) I began using Ambit Energy on March of this year. After two months with Ambit my bill significantly increased. At that point I made an assertive effort to conserve energy to lower my bill. This included me not using AC during the summer months.... Read more

Was this review helpful? 0 0

I absolutely love this company. In the beginning I simply saved about 12% each and every month. Now just for referring customers to my consultant I receive my energy for free. I get a check from the company every month. Thank you.. Add comment


  • Aug 06
  • Utility
  • Paramus, New Jersey
  • Gas Bill
  • 189

I was signed up without my knowledge and not really looking at the details of my gas bill until my costs tripled. after spending months of trying to come to a resolution and getting the run around as well as opening complaints with the better business bureau Whcih they provided false information to the BBB to get the case closed I still have not been refunded. They told me they have a Third... Read more

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  • Jul 23
  • Utility
  • Utility Rate Increase
  • 5
  • 5
  • 402

I signed with Ambit at the request of a friend. At first, guess bills were the same or very slightly less. Then suddenly rates were 50% higher then the local provider. Ambit offered to reduce my rates if I signed on to their guaranteed plan (a/k/a sign a contract). If I understood the explanation correctly, that plan would have me pay 3% less then the utility's rates - but that savings would... Read more

Was this review helpful? 2 1


  • Jul 14
  • Utility
  • Rochester, New York
  • Rate Increase
  • 195

Ambit called me to say they are going to charge me $200 extra per month - which is outrageous for a small 2 bedroom home! Of course, there were "promises" of money saved, and my local utility company who used to service everyone NEVER charged me over $200 per month. Because I want to cancel, they are going to charge me $900! Cancelled anyway, and I'm going to contact my state about this. RUN,... Read more

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