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  • Customers like
    • Savings 6
    • Saving money 5
    • Service 5
  • Customers don't like
    • That they are thieves 12
    • Deceptive tactics 8
    • Service 7

I WENT TO A MEETING IN MUNSTER INDIANA, AT THE HAMPTON INN. THIS YOUNG GUY WAS BRAGGING ON HOW WELL HE WAS FINANCIALLY WITH THE COMPANY, WHILE HE WAS WEARING A CHEAP SUIT AND A FAKE RIMSTONE EARRING. HE WAS TALKING REAL FAST ABOUT HOW THE BUSINESS WILL MAKE YOUR MONEY GROW, BUT THE CATCH IS, YOU HAVE TO ASK PEOPLE TO ADD AMBIT TO THEIR ENERGY BILLS. THEY ASK FOR YOUR SOCAIL SECURITY NUMBER, YOUR BANK INFORMATION. AND ALL OVER THE INTERNET IT IS POSTED HOW THEY SCAM PEOPLE. ONCE YOU SIGN UP AND IF YOU FILL YOU WANT TO CANCEL THEY SEND YOU THREW... Read more

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Rates of electricity and natural gas change from month to month in the same way that rates change at the gas pump. The guaranteed saving is the minimum saving you receive at the end of the year after Ambit audits your account. In NY you may receive a refund of as much as 7% or more where you are guaranteed the minimum of 2%. Each customer has a personal website where they can track their usage and what the rates are doing. Everything is above board. My consultant explained all these things very carefully and is the go to person when I had... Read more

Was this review helpful? 2 0

This is a bunch of lies..and those who know how ambit work will tell u that this is all bs...dont fall for this non sense Add comment

The worst energy provider!!! they're always disconnecting services if the balance due is at $20. If you don't call them and cancel services by the time your contract ends, they will still bill you month-to-month and expect you to pay them EVEN after you move out from that address. After speaking to the supervisor, you'd think that they'll take care of whatever balance due since you no longer live in that address, but no... they don't care. Another thing, I'm not quite sure how they read their meters, but they're over charging!! I left the... Read more

Was this review helpful? 1 3

I get a letter from AEP about one of my business accounts saying that I have until what ever date to cancel transferring my power bill to AMBIT Energy, I never contacted Ambit in any way what so ever and had never even heard of them. When I called Ambit they said they couldn't discuss the account with me since my name wasn't on the account (LOL), I have been the owner here for 25 years, but they couldn't tell me who contacted them to ask to make this switch. And obviously they couldn't tell me that because NO ONE ever contacted them. I guess... Read more

Was this review helpful? 2 2

I have had a similar experience to most of you. Our monthly bill has gone up over 100% because we "did not renew our plan". The customer service at Ambit know they have us in a corner and are not willing to provide a solution. Additionally, customer service is unwilling to escalate a complaint and they have even hung up on me. I am sure there are people that sign up under the idea of savings but after a year they see their bill go up significantly. More disturbing is that I am sure a lot of these people cannot afford the new amounts. If anyone... Read more

Was this review helpful? 1 1

I decided to switch energy suppliers. I just received my BGE bill today, and Ambit has a line item titled Budget Settle for $1,618.18. I have been an Ambit customer for years. After my energy rates went up over the last few years I was contacted by constellation energy with lower rates. I switched my service to them. I just received my monthly bill and Ambit has charged me $350 for electricity charges for the month, and $1,618 in what they call a Budget Settle line item for energy costs. I spoke with Ambit today. They told me they would not... Read more

Was this review helpful? 3 1

No one thinks twice when a car dealer publicizes a lease payment for $129/month or when direcTV states $99/month.. they all have fine print and we are all aware that what we see is only half the story. The $129 doesn't include all the fees they *** or the money you need to put down and DirecTV isn't exactly showcasing that $99 is for the first 12 months and then it goes to $199 or whatever it turns into. The point is is that no one has any problem with these advertising strategies to drive traffic and business - we are fully aware it exists... Read more

Was this review helpful? 3 1

I had an amazing experience with Ambit energy, my first year I saved 34% on my electric bill and saw similar results my second year as a customer. Add comment

I contacted Ambit about my bill several times in 2015 and was told there was nothing that could be done and that I was on a variable rate. I never received any notification that my guaranteed savings was going to change. I was a consultant and still received no notification that anything was going to change for my customers. I was trying to build my Ambit business but with the publicity in New York State that Ambit rips off people and consultants such as myself. I could no longer be affliated with Ambit Energy. I run other businesses and... Read more

Was this review helpful? 0 1
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