Ambit Energy Complaints and Reviews

Submit ›
  • Customers like
    • Savings4
    • Service3
    • Saving money2
  • Customers don't like
    • That they are thieves6
    • Customer service3
    • Service3

  • Aug 18
  • Other
  • Nacogdoches, Texas
  • 28
  • REVIEW RATING 3/5

have had less than a $25 electric bill every month for 5 years. never an issue so maybe is you are having one, it's you or your delivery company... A+ rating with the Better Business Bureau, JD Power Customer Service Award Winner in Multiple States...so I could go on and on about how great it is but it is also employees humans...just like any other company and humans make mistakes...just like... Read more

Was this review helpful? 0 2

  • Aug 18
  • Utility
  • Grapevine, Texas
  • Elecric Utility
  • 43
  • REVIEW RATING 5/5

Stay away from Ambit Energy. It appears when looking at their rates, they are cheaper. NOT THE CASE AT ALL. They will charge you "Customer Charge" fees and other unknown fees that increase your bill each months, which in turns makes Ambit more expensive. In addition, after having Ambit for a year, I moved to another apartment and did NOT retain Ambit. Ambit normally billed me on a monthly... Read more

Was this review helpful? 1 0

  • Aug 11
  • Utility
  • Lockport, New York
  • Ambit Energy Electric
  • 101
  • REVIEW RATING 4/5

I checked my energy bills for the last year with Ambit as my elctric and gas supplier. I switched over because our niece was selling Ambit and said we would save a lot of money. Wrong! They are almost double what I would have paid if I had stayed with NYSEG. My fault for not thoroughly investigating and believing something too good to be true. Needless to say I am back with NYSEG. For the past... Read more

Was this review helpful? 1 0

  • Aug 08
  • Utility
  • Houston, Texas
  • Ambit Energy Electricity
  • 53
  • REVIEW RATING 4/5

Twice my power was disconnected three days after I received my bill in the mail. Post office issues (that was my first thought). The second time I went on line and looked at my balance it was over a hundred dollars due to all the fees they slap on. So I pay the balance and the reconect fee and after a week of sleeping in a 90 degree house still no power. Food spoiled in fridge (another story)... Read more

Was this review helpful? 0 2

  • Jul 29
  • Utility
  • Pittsburgh, Pennsylvania
  • Ambit Energy Plan
  • 81
  • REVIEW RATING 4/5

Contract expired without notification the electric bill spiked by $80.00. When I called I was transferred four times to different reps and had to start from the beginning with each. Guess it is too hard to relay to each other the purpose of a call better to frustrate the customers. Too boot each one was stupider then the previous person. After this contract is up I will NEVER deal with these... Read more

Was this review helpful? 1 0

My mother doesn't travel, she's an elderly woman but she's been a valued costumer for many years and has over 66,000 points. I believe she deserves an opportunity to spend her award points. Why do only travelers get rewarded? Add comment

  • Jul 04
  • Utility
  • Red Lion, Pennsylvania
  • Ambit Energys Guaranteed Savings Plan
  • 1
  • 1
  • 100
  • REVIEW RATING 4/5

Left "guaranteed savings" contract run out and they jacked my rates to more than double fair market value!! Who does that to their customers? Variable rates should vary with market value. Was also a consultant at one point and its all about high pressure to get all of your friends to spend $400+ to also become consultants so guys at top become richer...sound like a pyramid scheme? Read more

Was this review helpful? 4 2

  • Jul 03
  • Utility
  • Schwenksville, Pennsylvania
  • Ambit Energy Rates And Plans
  • 1
  • 1
  • 145
  • REVIEW RATING 4/5

The 70 to 80 deregulated energy companies in Pennsylvania each operate under the rules and guidelines of the PUC - The Pennsylvania Public Utility Commission. Ambit Energy does NOT overcharge customers at renewal. Reason is that every company, by PUC rule, places customers into a "Default Variable Rate", unless the Customer chooses to continue the existing Plan or enter into a new Plan. It is... Read more

Was this review helpful? 3 2

Joined the plan after one year rates got raised double of what normal. Called and found out that my contract expired and note was sent to me but I did not reply. Therefore for 4 more years I got charged more and never notified again about it after the first note. Felt like a complete looser. Add comment

  • May 31
  • Utility
  • Fort Worth, Texas
  • Positive Experience
  • 442
  • REVIEW RATING 5/5

We have a 4 BR home and I actually love seeing my electricity bill. We recommended 15 customers who gave them a try, and those bills are averaged each month, and that amount is deducted from our bill. When our contract is getting close to expiration we are notified via email and letter and even a phone call. We used them for my small business as well. Even more savings. If I don't have to pay... Read more

Was this review helpful? 2 4
Did not find what you were looking for?
×

You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Ambit Energy. However, many companies do monitor reviews on our site.

 
×
You are reading about Ambit Energy.
Filing a new complaint about
×