Ambit Energy Complaints and Reviews

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  • Customers like
    • Savings4
    • Service3
    • Saving money2
  • Customers don't like
    • That they are thieves5
    • Service2
    • Disgraceful1

  • 6 hours ago
  • Utility
  • Pittsburgh, Pennsylvania
  • Customer Service
  • 3

Contract expired without notification the electric bill spiked by $80.00. When I called I was transferred four times to different reps and had to start from the beginning with each. Guess it is too hard to relay to each other the purpose of a call better to frustrate the customers. Too boot each one was stupider then the previous person. After this contract is up I will NEVER deal with these... Read more

Was this review helpful? 0 0

My mother doesn't travel, she's an elderly woman but she's been a valued costumer for many years and has over 66,000 points. I believe she deserves an opportunity to spend her award points. Why do only travelers get rewarded? Add comment

  • Jul 04
  • Utility
  • Red Lion, Pennsylvania
  • Ambit Energys Guaranteed Savings Plan
  • 1
  • 1
  • 51
  • REVIEW RATING 4/5

Left "guaranteed savings" contract run out and they jacked my rates to more than double fair market value!! Who does that to their customers? Variable rates should vary with market value. Was also a consultant at one point and its all about high pressure to get all of your friends to spend $400+ to also become consultants so guys at top become richer...sound like a pyramid scheme? Read more

Was this review helpful? 2 1

  • Jul 03
  • Utility
  • Schwenksville, Pennsylvania
  • Ambit Energy Rates And Plans
  • 1
  • 1
  • 81
  • REVIEW RATING 4/5

The 70 to 80 deregulated energy companies in Pennsylvania each operate under the rules and guidelines of the PUC - The Pennsylvania Public Utility Commission. Ambit Energy does NOT overcharge customers at renewal. Reason is that every company, by PUC rule, places customers into a "Default Variable Rate", unless the Customer chooses to continue the existing Plan or enter into a new Plan. It is... Read more

Was this review helpful? 2 1

Joined the plan after one year rates got raised double of what normal. Called and found out that my contract expired and note was sent to me but I did not reply. Therefore for 4 more years I got charged more and never notified again about it after the first note. Felt like a complete looser. Add comment

  • May 31
  • Utility
  • Fort Worth, Texas
  • Positive Experience
  • 363
  • REVIEW RATING 5/5

We have a 4 BR home and I actually love seeing my electricity bill. We recommended 15 customers who gave them a try, and those bills are averaged each month, and that amount is deducted from our bill. When our contract is getting close to expiration we are notified via email and letter and even a phone call. We used them for my small business as well. Even more savings. If I don't have to pay... Read more

Was this review helpful? 2 3

  • May 14
  • Utility
  • Tonawanda, New York
  • 3
  • 3
  • 449
  • REVIEW RATING 5/5

I was approached by someone I know through my local grocery store. She tried to sell me on this Ambit Energy stuff with a spiel about them from her laptop. They(husband and wife) then tried to impress me with their endeavors by trying to give Ambit credibility by telling me that a popular radio DJ we both know is "into it too" but their efforts were for naught as I was very suspicious from the... Read more

Was this review helpful? 3 4

Almost tripled my bill. Ambit is the biggest scam on the planet and should be shut down. Never received any letter they claim to have sent. Worst company I have ever dealt with. Stay as far away from Ambit energy as possible Add comment

  • Apr 27
  • Utility
  • Billing Department
  • 1
  • 1
  • 339
  • REVIEW RATING 5/5

Charged me more than 3x the market rate for electric and more than 2x the market rate for gas because I didn't opt back in to the "savings plan." Supposedly sent me a letter telling me this, but I never got one. Starting to see a pattern here? Scam. Pure and simple. Even their "individual consultants" are saying this. Steer clear of Ambit at all costs. Call them company and find out they... Read more

Was this review helpful? 10 2

  • Apr 27
  • Utility
  • Syracuse, New York
  • Positive Experience
  • 1
  • 1
  • 358
  • REVIEW RATING 4/5

Ambit Energy Has rules they have to follow and so do we as customers. If you did not get your Email or your mailer from ambit and your Friend that signed you up for there service. All is not lost, you can still call ambit and Re-up for the savings plan. they will be more then happy to help you.. But if this is TO HARD to do then just get on the computer and tell all that are looking that you are... Read more

Was this review helpful? 6 13

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